We're here to help you stay hydrated. Reach out or browse common questions below.
For questions, feedback, or bug reports, send us an email and we'll get back to you.
honney@xcape.inFound something broken? Let us know with steps to reproduce and your device info.
Report BugHydrate uses your body weight, activity level, and climate setting to calculate a personalized goal. The base formula uses approximately 33 ml per kg of body weight, adjusted for your activity and environment.
No. All your data is stored locally on your device. We do not collect, transmit, or store any personal information on external servers.
Make sure notifications are enabled for Hydrate in your device settings. Also check that your wake-up and sleep times are set correctly in the app — reminders are only sent during your waking hours. On Android, ensure battery optimization is not killing the app in the background.
Yes! Go to Settings and adjust your goal slider to set any custom target you prefer.
Hydrate supports Water, Tea, Coffee, Juice, Milk, Smoothie, and Soup — each with different hydration factors. You can also enter a custom amount.
Open Settings and tap "Run Setup Wizard" to start fresh, or uninstall the app to remove all data permanently.
Yes, Hydrate is completely free with no ads, no subscriptions, and no in-app purchases.
Hydrate is available in English, Spanish, French, Hindi, Chinese (Simplified), and Portuguese. The app automatically detects your device language.